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LMS Expertise & System Implementation

A good LMS is more than a platform—it’s a strategic tool that can drive compliance, engagement, and culture. I’ve led platform transitions, created automation workflows, managed LMS content strategy, and ensured that regulatory and upskilling content is not only delivered, but retained. I approach system management with an eye toward learner experience, legal compliance, and business alignment.

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1

Leading System Transition 

 

I led Fors Marsh’s transition from Cornerstone OnDemand to LearnUpon, ensuring platform continuity while improving engagement, reducing friction, and scaling system impact across multiple lines of business.

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2

Managing Compliance Training 

I led the strategy, deployment, and maintenance of compliance training programs to meet legal requirements, reduce organizational risk, and embed ethical culture into the employee experience—on day one.

 

3

Pioneering LMS Automation 

To reduce friction and boost adoption, I led the rollout of a Microsoft Teams-integrated CSOD Bot that allowed employees to find training without logging into the LMS—bringing learning directly into daily workflows.

Leading System Transition: Cornerstone to LearnUpon

Actions Taken

  • Conducted a full needs assessment across business lines and user types

  • Evaluated vendor platforms and led testing of core features

  • Presented findings and recommendations to leadership with stakeholder feedback loops

  • Managed migration of 300+ training modules, user groups, and compliance pathways

  • Designed and implemented role-specific dashboards and content tagging structures

  • Created LMS SOPs, ticketing processes, and user documentation

  • Trained internal HR, Ops, and L&D teams on system updates and navigation

Artistic Clapboard

Tools, Method, and Impact

Bridge with Gargoyles

Tools Used

Image by David Rangel

  • LearnUpon

  • Cornerstone OnDemand

  • Paycor

  • Excel

  • Basic HTML (for site design)

Managing Compliance Training Across the Employee Lifecycle

Actions Taken

  • Maintained and tracked onboarding completions across all departments

  • Deployed legally required training on sexual harassment, unconscious bias, and workplace safety

  • Coordinated refresher training cycles and updated content based on evolving regulations and internal policy shifts

  • Supported access and tracking for skills-based training (e.g., R, Stata, project management)

  • Communicated completion status and upcoming needs to HRBPs and team leads

  • Helped ensure that new hires received timely and relevant compliance education, integrated with LMS workflows

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Tools, Method, and Impact

Image by Lauren Mancke

Tools Used

Image by David Rangel

  • Learning Management Systems

    • LearnUpon, Cornerstone, SharePoint ​

  • HRIS and Performance Management Systems

    • Paycor, CultureAmp ​

  • MS 365: PPT, Teams, Excel, Word, Visio

LMS Automation: Learning in the Flow of Work

Actions Taken

  • Partnered with IT to pilot the CSOD Bot with test groups across multiple departments

  • Wrote test cases and internal documentation for troubleshooting and feature updates

  • Designed internal marketing campaigns to promote adoption, including:
    → Quick reference guides
    → Launch messaging tailored to audience

  • Explored bot responses and created job aides on how to best use bots to aide learning while you work

Artistic Clapboard

Tools, Method, and Impact

Clock Gears

Tools Used

Image by David Rangel

  • MS Teams

  • CSOD Bot

  • SharePoint

  • Canva, MS Word/PPT

  • Constant Contact, Outlook, SharePoint

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